Billing and Payments
Register online or by phone. To register online, go to the Program Finder, click the program name, select the date you would like to attend, and follow the instructions. To register by phone call 800-292-8964.
Payment is required at the point of registration by credit card (Visa, MasterCard, American Express, or Discover). Payment may be made online or through Customer Service. Please contact us for information about payments or wire transfers at email@example.com.
For in-person sessions
The program fee includes session materials, daily lunch, break food, and non-alcoholic beverages. Please contact the program coordinator about special dietary needs. Parking and lodging fees are not included.
For online sessions
The program fee includes access to the program materials, learning management system, and Live Learning Sessions. Access to program materials is available for 30 days after the completion of the program.
Our programs are non-credit and, therefore, not eligible for financial aid or the WI GI Bill.
All registration changes will incur a $50 administrative service fee.
Substitutes (give your seat to another person):
- We must receive substitution request via email at firstname.lastname@example.org.
- Substitutions are allowed at any time before the start of the session at no additional cost, except where assessments have already been taken. In that case, assessment fees will be charged.
Transfer (switch registration from current session to future session) or Cancellation:
- We must receive the transfer request via email at email@example.com.
- The request must be made at least two weeks before the first day of the session.
- If the request is made less than two weeks before the session you will be charged 10% of the full program fee plus the $50 administrative fee. Discounted program registrations will be assessed fees based on the standard program cost.
- Each registration is allowed a maximum of two transfers.
Our programs include materials and meals. When you request a registration change within the two-week window, these costs have already been incurred by our organization. Therefore, fees are assessed to cover these costs.
To request a registration change, please contact our Customer Service Team at firstname.lastname@example.org
For billing and payment questions, contact customer service:
You will receive a program welcome email approximately two to four weeks prior to the start of your program from the program coordinator. Please read this email closely for important details. Some programs require pre-work, such as articles to read or videos to watch before the program starts. If pre-work is required, it will be mentioned in the welcome email.
Please refer to the specific program webpage for start and end times. For other program questions, please email the program coordinator or contact the Customer Service Team at 800-292-8964 or email@example.com
Yes, attendance in the Live Learning Sessions is required. If you need to miss a Live Learning Session, please contact the program coordinator to make arrangements in your absence.
It is recommended that you bring a laptop or tablet to your session. Free Wi-Fi is available at the Fluno Center.
Although our programs are not eligible for credit in undergraduate or graduate degrees, participants receive Continuing Education Units (CEUs). Recognition of participation is given at the end of each program. In addition, participants can earn Professional Development Certificates demonstrating attendance in a series of programs designed to provide a body of knowledge.
We recommend individuals complete all program requirements for a Professional Development Certificate within seven years. On average, most people complete certificate requirements in three years.
Yes, both our online and in-person programs count toward the certificate requirements.
You can enroll in a certificate on our website here.
My Question Wasn't Answered Here. Now What?
You can reach out to the program coordinator if you have already received your welcome email. If you haven't yet received a welcome email, or are not sure who the program coordinator is, please reach out to the Customer Service Team at firstname.lastname@example.org
Our programs give you the practical skills necessary to make an immediate impact on your organization and career.
Lodging and Parking Information
Underground parking is located at the Fluno Center in Lot 83. Enter from Frances St. between E. Johnson St. and University Ave. This University of Wisconsin-managed garage is available to the public for $15.00 per day. Parking fees are not included in the price of program enrollment.
If you have any questions about parking, please contact the Fluno Center at 877-77-FLUNO or direct 608-441-7117.